Advance Help Center Advance Help Center
  • Getting Started
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  • Integrations
    • Zapier Integration
      • AdvanceCM Integration with Zapier
    • Connecting ChargeAutomation to AdvanceCM
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    • How to create Zap using AdvanceCM Autopilot feature?
    • Connecting Touch Stay to AdvanceCM
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    • Integrations Overview
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    • How do I connect to MailChimp?
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    • How does the Mailchimp integration work?
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    • Connecting Safely to AdvanceCM
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    • Quickbooks integration with AdvanceCM
    • BetterSTR Integration with AdvanceCM
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  • User Settings & Logins
    • Account Info Preferences
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    • Multi-Factor Authentication (MFA) Overview
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  • Rental Settings
    • Multi Unit rental relationship
      • What is difference between Main Unit Rental and Sub Unit Rental?
      • Major Differences between Multi-Unit Rental and Parent Child Rental Relationship
      • How does the Multi-Unit feature works?
    • How does the Parent Child Rental feature works?
    • How Do I Add and Update Rentals?
    • Rentals Overview
    • How Do I Create a Custom AdvanceCM Email Address?
    • Linking Rentals Together
    • How Do I Add Fees to my Rental?
    • How do I delete rentals?
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  • Calendars
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  • Widgets
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    • Booking Widget Advanced Configuration
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    • Tasks Autopilot Wizard Overview
    • Guest Autopilot Wizard Overview
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    • Reviews Autopilot Wizard Overview
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    • Locks Autopilot Wizard Overview
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    • Autopilot Wizard Overview
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    • Documents Autopilot Wizard Overview
    • Credit Card Autopilot Wizard Overview
    • Incidents Autopilot Wizard Overview
  • Rate Management
    • My Rates are Too High on Booking.com
    • What is a Rate Category?
    • My Rates are Too Low on Booking.com
    • Pushing Rates to API Channels
    • How to Set Up Distinct Rates for Channels
    • How to Set Day-Specific Pricing
    • Changing the Max Guests value on Booking.com
    • What is a Dynamic Rate?
    • Changing the additional guest fee on Booking.com
    • What is a Standard Rate?
    • Rates Overview
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    • Troubleshooting Rates
    • What is a Base Rate?
  • Settings
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      • Booking.com and Expedia payment details
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  • Smart Devices
    • Smart Devices Setup
    • Smart Devices General Settings
    • Smart Devices Overview
  • Channel Manager
    • iCal Connections
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      • Connecting Agoda with AdvanceCM
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      • Connecting Rentals United to AdvanceCM
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      • Google Vacation Rentals FAQs
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  • Advance Intelligence
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  • Automations
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  • AdvanceCM Mobile App
    • AdvanceCM Mobile App: Discounts Module
    • Onboarding flow in Mobile App
    • AdvanceCM Mobile App: Rentals Module
    • AdvanceCM Mobile App: Inquiries Module
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    • AdvanceCM Mobile App: Vendors Module
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    • AdvanceCM Mobile App: Dashboard
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    • AdvanceCM Mobile App: Autopilot Module
  • Power Reporting
    • Power Reporting Dashboard/Control Center
    • Power Reporting: Average Booking Length
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    • Power Reporting: Nights Filled Report
    • Power Reporting: Channel Nights
    • Power Reporting: Advance Booking Days
    • Power Reporting: Occupancy Rates Report
    • Power Reporting: Bookings Created
    • Power Reporting: Invoices
    • Power Reporting: Bookings Cancelled
    • Power Reporting: Average Price Per Night Report
    • Power Reporting: Recipients
    • Power Reporting: Channel Revenue Report
    • Power Reporting: Nights Cancelled
    • Power Reporting: Money Paid Over Time
    • Power Reporting: Commission Strategies
    • Power Reporting FAQs
    • Power Reporting: Nights Booked Ahead
    • Power Reporting: Average Booking Price Report
    • Power Reporting: Scheduled Statements
    • Power Reporting: Revenue Generated Report
    • Power Reporting: Statements
    • Power Reporting: Guests Hosted Report
    • Power Reporting: Payments
Smart Devices / Smart Devices Setup /
Website Login

Smart Devices Setup

How to access Smart Devices?

You can access the Smart Device module from the left side menu by selecting the icon as shown below.

Smart Device Connection process

Click the Add Provider button, as shown in the screenshot below.

An overlay will open prompting you to subscribe.

Click the Subscribe button to activate your Smart Devices subscription in your AdvanceCM account. Once the subscription is successfully activated, click the Add Provider button again.

A pop-up will appear asking you to agree to the terms and conditions. Click the Sign button.

The agreement window will appear with options to add your signature. Click on the Customer section, enter your signature, and then click the green SIGN IT button at the top right of the screen.

Once the agreement is signed, click the Add Provider button again.

Now agreement is successfully signed which means you are ready now to sign the agreement. Now click again Add Provider button

A pop-up will appear. Click the Continue button.

The next screen will display a list of available devices for configuration. Choose your desired device. In this example, we will select “August.”

The next screen will prompt you to select the device region. Choose your preferred region and click the Continue button.

For August devices, the following screen will appear. Click the Agree button.

Once the Agree button is clicked, a success message will appear.

You have now successfully connected your August device to AdvanceCM. You can set up devices from other brands in a similar manner.

Your connected devices will be visible in the Devices list view, as shown below.

The next step is to link the device to a rental.

Click the Link option to open a pop-up where you can select the rental name.

Once the rental is connected, click the New Access Code option, as shown below.

The Generate Access Code window will appear. Enter the Start and End dates, along with the Start and End times. (The Inquiry field is optional, meaning you can create an access code without linking it to an inquiry.)

Important Note: Please note that you will need to mark your device(s) as Primary for codes to be generated automatically and used in the Automations.

After filling in the required fields, click the Generate button.

You will see a success message once the code has been generated. You can view the created code by clicking on any row, which will open the pop-up below.

In the screenshot above, you can see multiple options:

Code Logs

View code-related logs here, including when the code was used and any issues associated with it.

Edit Access Code

You can edit the access code using the edit icon. This allows you to update the inquiry, start/end dates, and times.

Delete Access Code

You can delete an access code using the delete icon if it is no longer valid or needed.

Search Filters

Use the search filters below to find devices and rental-related details.

How to unlink a Rental?

You can unlink a rental from a smart device by clicking the Unlink option, as shown in the screenshot below.

Notifications & Linked/Unlinked Devices

  • The Notifications section displays all host-related notifications.

  • The Linked Devices section shows devices that are currently linked to rentals.

  • The Unlinked Devices section shows devices that are not linked to any rentals.

Devices Setup

You can find the Device Setup option under the Settings dropdown.

Once selected, the Devices Setup list view will load. This view displays all connected accounts in your AdvanceCM account. The screenshot below shows connections to Igloohome, Nuki, and Kwikset.

Click the Connect a Device button.

An overlay will open to connect a smart device. For steps on connecting a device, refer to the Smart Devices section above.

How to Disconnect Devices?

Click the Disconnect option, as shown below:


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