Connecting Expedia with AdvanceCM

Connecting your Expedia and AdvanceCM accounts is simple and effective. Once linked, AdvanceCM will automatically update your Expedia availability and import bookings, ensuring seamless synchronization between both platforms. This guide outlines the steps to establish and manage your connection.

How to Connect

The process of connecting Expedia to AdvanceCM consists of two parts: setting up the connection in Expedia PartnerCentral and completing the integration within AdvanceCM.

Step 1: In Expedia PartnerCentral

1. Navigate to Rooms & Rates.

2. Click Connectivity Settings.

3. Select AdvanceCM for both Rates & Availability and Reservations.

4. Save changes.

   

Alternatively, you can send a message via the Contact Us form in Expedia PartnerCentral, requesting that AdvanceCM be designated as your channel manager. Be sure to include your Expedia Hotel ID in your request.

Step 2: In AdvanceCM

Before proceeding, ensure that rental rates are defined for your properties in AdvanceCM, as you will need to push rates to Expedia during the setup process.

1. Access the Channels Module

   • Navigate to the Channels module from the top menu bar.

     

2. Add Expedia as a Channel

   • In the Channels List view, click the + Add Channel button.

     

   • This will open the Channels Overlay, where you can select Expedia and click Connect.

     

   If no existing Expedia connections exist, you will see a Connect button; otherwise, you will see Add.

3. Complete the Connection Wizard

   • Follow the steps in the Connection Wizard and enter your Expedia Property ID.

     

   • Click Connect, and AdvanceCM will import all rooms under this Property ID.

     

4. Link Rentals

   • Click into each imported room and link it to the corresponding AdvanceCM Rental. Click Next.

     

5. Import Bookings

   • On the Import Bookings step, click Import to sync your Expedia calendar with AdvanceCM.

     

6. Push Availability

   • This step updates Expedia with your AdvanceCM calendar availability.

     

7. Push Rates

   • If you have not yet created rates for the linked rental, click on Add Standard Rate or Add Dynamic Rate to do so. If you already have rates or the rental, click Next.

     

   • Click Push Rates to send the rates in AdvanceCM to your Expedia property

     

   • This requires choosing the AdvanceCM Rate category and Expedia Rate category that you want synced.
     

     

   Note: changes in availability are instantly sent to your connected channels; however, rates need to be pushed by using the “push rate” option. This setup allows you to control when rates are sent to API channels, ensuring that updates are only pushed when you're ready.

8. Finalizing Availability Sync

   • From the Actions button, click Push Availability to publish your updated AdvanceCM calendar to Expedia.

Your Expedia connection is now active! Repeat this process for each Expedia connection you need to establish.

Virtual Cards

To accept virtual cards, your Stripe account MCC (Merchant Category Code) must be set to 7011.

Since connected accounts are "Standard" accounts, you will need to reach out to Stripe Support to update your MCC. If you encounter issues after updating, please contact Stripe directly for assistance.

• Stripe Support Contact: https://support.stripe.com/email

• See this article for details on Booking.com and Expedia payment processing. Learn more here.

How to Disconnect from Expedia

1. Navigate to the Channels section in AdvanceCM.

2. Click Expedia in the left navigation panel.

3. Click the Disconnect button.

   

4. Enter the Accommodation ID you wish to disconnect.

   

5. The disconnection process is now complete.