Connecting iCal Channels

AdvanceCM supports two-way synchronization with external channels via iCal. To ensure bookings and availability stay up to date across platforms, you’ll need to import and export calendars correctly. This guide walks you through the steps to connect your iCal channels, as well as how to troubleshoot common issues.

Exporting an iCal URL from AdvanceCM

1. Navigate to the Channels module from the top menu bar.

   

2. In the Channels List view, click the + Add Channel button.

   

3. In the Channels Overlay, select the iCal tab.

   • Choose your channel (e.g., Flipkey, HomeAway).

   • If it’s not listed, select "Unknown", then click Connect.

     

4. In the Exported Calendars section, click the green Add button.

   

5. Select the Rental whose calendar you want to export.

6. Click Export.

   

7. In the popup window, copy the iCal URL provided.

   

8. Click Done.

9. Go to your external channel’s calendar import section, paste the URL, and save.

Importing an iCal URL into AdvanceCM

1. Navigate to the Channels module from the top menu bar.

   

2. In the Channels List view, click the + Add Channel button.

   

3. In the Channels Overlay, go to the iCal tab.

   • Choose your iCal channel (e.g., HomeAway, Flipkey), then click Connect.

     

4. In the Imported Calendars section, click the Add button.

   

5. Enter a name for the calendar, select the associated Rental, and paste the iCal URL.

   

6. Click Import.

Troubleshooting a Stale iCal Connection

To fix this:

1. In the Channels module, click on the stale iCal connection.

2. Copy the entire iCal URL from the connection details.

3. In your connected iCal channel (e.g., Flipkey), delete the existing AdvanceCM calendar.

4. Re-import the calendar on your iCal channel using the copied URL.