Advance Help Center Advance Help Center
  • Getting Started
    • User Onboarding Quick Steps
  • Reviews
    • Reviews Overview
    • Reviews List View
    • Reviews Automation
    • Reviews to Write- Bookings List View
    • Reviews Dashboard
    • AI Review Insights Overview
  • Integrations
    • Zapier Integration
      • How to create Zap using AdvanceCM Autopilot feature?
      • AdvanceCM Integration with Zapier
    • Connecting ChargeAutomation to AdvanceCM
    • Connecting Check-in Scan to AdvanceCM
    • Connecting Chekin to AdvanceCM
    • Connecting Touch Stay to AdvanceCM
    • Connecting KeyNinja to AdvanceCM
    • Connecting E-Visitor to AdvanceCM
    • Connecting Operto to AdvanceCM
    • Connecting Lula.Cleaning to AdvanceCM
    • Connecting Jervis Systems to AdvanceCM
    • Connecting Cleanster.com to AdvanceCM
    • Connecting MovingLake to AdvanceCM
    • Connecting Opiniion to AdvanceCM
    • Connecting Doinn to AdvanceCM
    • Connecting PriceLabs to AdvanceCM
    • Connecting Truvi to AdvanceCM
    • Connecting Turbosuite to AdvanceCM
    • Connecting Paraspot to AdvanceCM
    • Connecting Slack to AdvanceCM
    • Connecting Aipex to AdvanceCM
    • Integrations Overview
    • Connecting InsuraGuest to AdvanceCM
    • Connecting Minut to AdvanceCM
    • Connecting Duve to AdvanceCM
    • How do I connect to MailChimp?
    • Connecting Dropbox to AdvanceCM
    • Connecting Yada to AdvanceCM
    • Connecting Operto Teams to AdvanceCM
    • Connecting Wheelhouse to AdvanceCM
    • Connecting Boostly to AdvanceCM
    • How does the Mailchimp integration work?
    • Connecting Turno to AdvanceCM
    • Connecting Alertify to AdvanceCM
    • Connecting GuestFlow to AdvanceCM
    • Connecting StayFi to AdvanceCM
    • Connecting Safely to AdvanceCM
    • Connecting HKeeper to AdvanceCM
    • Connecting Beyond to AdvanceCM
    • Quickbooks integration with AdvanceCM
    • BetterSTR Integration with AdvanceCM
    • Get Clearing integration with AdvanceCM
    • Trustd Integration with AdvanceCM
  • User Settings & Logins
    • Account Info Preferences
    • User Type and Permissions Overview
    • User Settings Overview
    • Multi-Factor Authentication (MFA) Overview
    • Account Info Overview
    • Reset Password
    • Adding Payment Gateways using MFA
  • Rental Settings
    • Multi Unit rental relationship
      • What is difference between Main Unit Rental and Sub Unit Rental?
      • Major Differences between Multi-Unit Rental and Parent Child Rental Relationship
      • How does the Multi-Unit feature works?
    • How does the Parent Child Rental feature works?
    • How Do I Add and Update Rentals?
    • Rentals Overview
    • How Do I Create a Custom AdvanceCM Email Address?
    • Linking Rentals Together
    • How Do I Add Fees to my Rental?
    • How do I delete rentals?
    • How Do I Change My Rental Currency?
  • Calendars
    • Import External Calendar
    • Standard Calendar
    • Multi Calendar Overview
    • Hold Events Overview
    • Planning Calendar
    • Agenda Calendar
  • Inquiries and Bookings
    • How to Send Quotes
    • How Do I Delete an Inquiry
    • Messages Feed
    • Inquiry Inbox Overview
    • Inquiry Overview
    • Guests Overview
  • Widgets
    • Add the Interstitial Widget to a Site
    • Inquiry Widget Advanced Configuration
    • Search Widget Advanced Configuration
    • Add the Search Widget to a Site
    • Add the Calendar Widget to a site
    • Add the Booking Widget to a Site
    • Booking Widget Advanced Configuration
    • Add the Inquiry Widget to a site
  • Subscription & Billing
    • Billing Info Overview
  • Websites
    • Guest Portal Overview
    • Custom Domains With AdvanceCM Websites
    • Booking Engines
    • Custom Domains With AdvanceCM Guest Portal
    • Creating a website with Website Builder
    • Securing your Custom Domains
    • Website Analytics and Tracking
  • Operations
    • Tasks
      • My Tasks Overview
      • Tasks List View Overview
      • Tasks Calendar
    • Vendor Web Application
    • Vendor List View
    • Inventories Overview
    • Incidents Overview
  • FAQs
    • Multi-Unit Rentals Relationship FAQs
    • Parent- Child Rentals Relationship FAQs
    • Reviews FAQs
    • Advance Intelligence FAQs
    • General FAQs
    • Channels FAQs
    • Smart Devices FAQs
    • MFA FAQs
    • Automations/Autopilots FAQs
    • Messaging Apps FAQs
  • Autopilots
    • Tasks Autopilot Wizard Overview
    • Guest Autopilot Wizard Overview
    • Extras Autopilot Wizard Overview
    • Reviews Autopilot Wizard Overview
    • Rates Autopilot Wizard Overview
    • Messages Autopilot Wizard Overview
    • Inventories Autopilot Wizard
    • Expenses Autopilot Wizard Overview
    • Locks Autopilot Wizard Overview
    • Charges Autopilot Wizard Overview
    • Invoices Autopilot Wizard Overview
    • Autopilot Wizard Overview
    • Bookings Autopilot Wizard Overview
    • Documents Autopilot Wizard Overview
    • Credit Card Autopilot Wizard Overview
    • Incidents Autopilot Wizard Overview
  • Rate Management
    • My Rates are Too High on Booking.com
    • What is a Rate Category?
    • My Rates are Too Low on Booking.com
    • Pushing Rates to API Channels
    • How to Set Up Distinct Rates for Channels
    • How to Set Day-Specific Pricing
    • Changing the Max Guests value on Booking.com
    • What is a Dynamic Rate?
    • Changing the additional guest fee on Booking.com
    • What is a Standard Rate?
    • Rates Overview
    • Rate Determination Algorithm
    • Troubleshooting Rates
    • What is a Base Rate?
  • Settings
    • Payment Gateways
      • Booking.com and Expedia payment details
      • How to connect with Stripe Payment gateway?
      • How to connect with Peach Payment gateway
      • How to connect with Paypal Advance?
    • Data Feeds
    • Payments Overview
    • Data Feeds Overview
    • Payment Rules Overview
    • File Cabinets Overview
    • Email Options
    • Branding Info Overview
    • Shared Content Overview
    • Stealth Overview
    • AdvanceCM Data Dictionary
    • Custom Codes Overview
    • Templates Overview
    • Web onboarding Flow for AdvanceCM users
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    • Smart Devices Setup
    • Smart Devices General Settings
    • Smart Devices Overview
  • Channel Manager
    • iCal Connections
      • Connecting iCal Channels
      • Export your AdvanceCM calendar to Holidaylettings
      • Connecting to Flipkey/Tripadvisor with AdvanceCM
      • What if my channel is not listed in AdvanceCM?
      • Connecting to Homeaway/VRBO with AdvanceCM
    • Airbnb
      • How to apply 20% discount promotions in Airbnb Bookings
      • Airbnb Price Settings
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      • Airbnb Host Alteration
      • Airbnb Guest Alteration
      • Creating Listings in Airbnb
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      • How to Rank Higher on AirBnB
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    • Agoda
      • Connecting Agoda with AdvanceCM
    • Expedia
      • How to connect Expedia Messaging with AdvanceCM
      • Connecting Expedia with AdvanceCM
    • Rentals United
      • Connecting Rentals United to AdvanceCM
    • Tiket
      • Connecting Tiket to AdvanceCM
    • Google Vacation Rentals
      • Google Vacation Rentals FAQs
      • Connecting to Google's Vacation Rental platform
      • Google Vacation Homes - Fixing Rental Errors
    • Booking.com
      • How to edit listing for Booking.com inside ACM
      • How to add listing for Booking.com inside ACM
      • Connect to AdvanceCM via the Booking.com Extranet
      • Pushing rates to Booking.com
      • Booking.com Rates and Additional Guest Pricing
      • Sending Booking.com messages with AdvanceCM
      • AdvanceCM And Booking.com Best Practices
    • HVMI
      • Marriot Discounts
      • How Marriott handles Booking Fees
      • Connecting HVMI to AdvanceCM
      • HVMI Requirements and FAQ
    • VRBO
      • VRBO Bed Syncing
      • Setting Rates and Fees in AdvanceCM for Vrbo
      • VRBO FAQs
      • Activating AdvanceCM Rentals on VRBO
      • Connecting Vrbo to AdvanceCM
    • Trip.com
      • Connecting Trip.com to AdvanceCM
    • Holidu
      • Holidu API Requirements and FAQ
      • Connecting Holidu to AdvanceCM
    • Channels Overview
    • Adding Custom Channels
    • Adding Commissions for Channels
    • How to connect Hopper Channel with AdvanceCM?
  • Documents
    • Documents Templates
    • How to create Documents?
    • Documents Preferences
  • Finances
    • Expenses
      • Importing Expenses
      • Expenses Overview
      • Expense Settings
    • Invoices
      • Invoice Overview
      • Invoice Templates
    • Charges Overview
    • Extras Overview
    • Booking Formula Overview
    • Discounts Overview
    • How to setup Security Deposits?
  • Messaging Apps
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    • AdvanceCM Unified Inbox
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    • How to add Custom Phone Number?
  • Advance Intelligence
    • AI generated Incidents & Task Approval Workflow
    • AI based Search
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    • AI Scheduling Feature
  • Overview
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    • Push Rates & Availability
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    • Cost Estimator Overview
  • Automations
    • Rates Automation
      • LOS Discount Automation
      • Group Rates
      • Gap Night Automation
      • Last Minute Automations
      • Channel Adjustments
      • Discount Codes Automation Overview
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      • Min Night Stay Automation
    • Expense Automation
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    • Time Based Triggers
    • Invoice Automations
    • Booking Automation Overview
    • Automations Overview
    • Message Automation Overview
  • AdvanceCM Mobile App
    • AdvanceCM Mobile App: Discounts Module
    • Onboarding flow in Mobile App
    • AdvanceCM Mobile App: Rentals Module
    • AdvanceCM Mobile App: Inquiries Module
    • AdvanceCM Mobile App: Inventories Module
    • AdvanceCM Mobile App: Extras Module
    • AdvanceCM Mobile App: Invoices Module
    • AdvanceCM Mobile App: Tasks Module
    • AdvanceCM Mobile App: Vendors Module
    • AdvanceCM Mobile App: Charges Module
    • AdvanceCM Mobile App: Incidents Module
    • AdvanceCM Mobile App: Expenses Module
    • AdvanceCM Mobile App: Calendars Module
    • AdvanceCM Mobile App: Dashboard
    • AdvanceCM Mobile App: Messages Module
    • AdvanceCM Mobile App: Guests Module
    • AdvanceCM Mobile App: Autopilot Module
  • Power Reporting
    • Power Reporting Dashboard/Control Center
    • Power Reporting: Average Booking Length
    • Power Reporting Revenue Report
    • Power Reporting: Nights Created
    • Power Reporting: Nights Filled Report
    • Power Reporting: Channel Nights
    • Power Reporting: Advance Booking Days
    • Power Reporting: Occupancy Rates Report
    • Power Reporting: Bookings Created
    • Power Reporting: Invoices
    • Power Reporting: Bookings Cancelled
    • Power Reporting: Average Price Per Night Report
    • Power Reporting: Recipients
    • Power Reporting: Channel Revenue Report
    • Power Reporting: Nights Cancelled
    • Power Reporting: Money Paid Over Time
    • Power Reporting: Commission Strategies
    • Power Reporting FAQs
    • Power Reporting: Nights Booked Ahead
    • Power Reporting: Average Booking Price Report
    • Power Reporting: Scheduled Statements
    • Power Reporting: Revenue Generated Report
    • Power Reporting: Statements
    • Power Reporting: Guests Hosted Report
    • Power Reporting: Payments
Settings / Branding Info Overview /
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Branding Info Overview

AdvanceCM allows you to customize its look and feel using the Branding Info features. These features allow you to change the messages, logos, and colors that guests see when they view the content you send them from AdvanceCM or log into the AdvanceCM guest portal. You can find these options in the Branding Info section under the Settings menu in AdvanceCM.

The AdvanceCM Branding Info module has been designed to allow users with little or no knowledge of HTML to still be able to make adjustments to the content that is presented on the standard templates. Instead of creating your own template from scratch under the Templates module and setting that template design as your default, we now allow you to edit the AdvanceCM Standard Message template directly and save it as your new default template.

Branding Info contains the following sections for updating templates:

  • Standard Message Template

  • Invoice Message Template

  • Quote Message Template

  • Guest Portal Message Template

  • Logo & Images

The Custom Branding Data Dictionary

One option you are probably familiar with if you've ever made a message template is the data dictionary, which allows you to insert variables into your message templates that automatically pull in specific data about the inquiry, rental, or guest. The branding info section provides you with a different set of variables which work independently of the template data dictionary. These are meant to pull in data onto the custom branded template. For most items you will want these variables to be set on your message templates and not on the custom branded template.

The example below illustrates the difference between the two.

The highlighted text on the AdvanceCM Standard Message Template is meant to add a title line to the top of your message. It will automatically pull in the rental name associated with the message being sent, and follow it with the word Message. This title will show on all AdvanceCM messages before the body of the message being sent is inserted below it.

Below the rental name custom branding token you see the custom template token *|BRANDING:message_html|* This custom template token inserts the message at this point of the email, and will insert any data that has either been typed manually, or included on a AdvanceCM Message Template. The separate data dictionary used on the message templates will apply within this section of the email only.

Making HTML edits to the Standard Templates

Should you choose to rework the HTML of the Standard Templates partially or completely, AdvanceCM offers you the full HTML script which you can alter or replace.

To view the HTML, simply change the view to Plain Text using the option on the lower left of the template editor.

This will now show you the full HTML script for the message which you can copy and edit in the HTML editor of your choice. One free example is

https://html-online.com/editor/

To switch back to the rich text editor simply select Use Rich Text on the lower left.

With this new design we hope that every user now has the opportunity to edit the look and feel of their outgoing content without having to consult experts. Please note that the AdvanceCM support staff is not able to fully support the editing of your custom HTML designs, but please feel free to reach out at any point. We will be happy to help in any way that we can.

As always, please contact us with questions any time.  We're happy to help.
How did we do? Thank you! We appreciate your feedback.
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