Vrbo's API connection setup is unique to our other API channels, and the same can be said for the way that rates work. This article aims to provide you with the expectations for setting rates or fees for Vrbo.
Setting Rates
Unlike other channel APIs, currently, Vrbo pulls your rates from the AdvanceCM system so you don't have to perform the rate push yourself.
To set rates, click on Rentals and click on the rental name that you want to edit then scroll to the Rates tab and select Rates Table.
After clicking 'Rates Table', you will see any existing rates and be able to click add a new standard rate.
Only rates with the 'default' rate category will be pulled from AdvanceCM for your Vrbo listing.
To set rates that are exclusive to the Vrbo listings, you may use the channel adjustment option. See our channel adjustment article here to create your Vrbo channel adjusted rates.
Settings Fees
Unlike other channel APIs, you are required to set your Vrbo listings fees in AdvanceCM.
For a step-by-step guide, please use this article to set rental fees: How Do I Set Fees to my Rental?
Having a guest threshold for fees is valid when adding an additional guest fee only. Adding this for any other fee i.e cleaning fees; will result in a rate error for Vrbo. For this to be pulled by Vrbo successfully, remove the threshold count from all fees except the additional guest fee.
AdvanceCM dynamic rates are not compatible with Vrbo. Use standard rates in AdvanceCM or Rategenie's dynamic pricing only.
When creating a damage deposit fee in AdvanceCM, it should be set as a flat fee, per_stay, refundable and named "Damage Deposit".