Is Advance Intelligence accessible for Trial Users?
No, this feature is not accessible for Trial users. You have to subscribe to use it from the AppStore.
Is Advance Intelligence Guest messaging Paid or Free?
This is a paid feature with a charge of $0.02 for each generated AI message.
Does the Advance Intelligence feature offer any Trials?
We offer 100 Free credits for each new subscription.
Is the Advance Intelligence feature a fixed amount price structure or variable?
The Advance Intelligence pricing structure is variable as you will be charged for each generated AI message. The price structure is credit-based, users will top up their account and Advance Intelligence will charge users from that balance. For example you add a credit of $100 - for each generated message, $0.02 will be deducted from the balance of that $100.
Can I top up a custom amount to use for Advance Intelligence?
Yes, you can add a custom amount under the Advance Intelligence settings, but at the time of subscription you have only three options available to choose from to apply a credit.
How do I add credit for Advance Intelligence?
First Time - You cannot add credit directly, first time credit will be added at the time of subscription, based on the total you select, then your balance will be auto recharged if your balance goes below a certain limit using the Advance Intelligence settings under the “Auto credit recharge” tab. Also, you can recharge manually as shown in the screenshot below.
What if I don’t use all of my credit?
Unused credit for Advance Intelligence is rolled over to the next month for you to use.
Will I be alerted once I’ve used all of my Advance Intelligence credit?
While specific alerts are not yet available, you will receive an error message prompting you to top up before generating any AI-based responses.
Is Advance Intelligence going to charge per generated message OR per sent message?
Advance Intelligence will charge users per generated message, whether or not you send that message to a guest.
Can I control how messages are generated or how often?
You can control the total number of AI based messages generated for each conversation by adjusting the “Maximum Replies” option under the Advance Intelligence settings.
Are we going to be charged for the "TestAI" button usage?
Yes, you will be charged to use this button for testing the AI responses as this counts as a generated response.
Is the Advance Intelligence feature accessible by each user role?
This feature is available for all user roles who have access to the Inquiries inbox.
Can I have a demo or training session for Advance Intelligence?
Yes, to book a demo where you’ll be able to see how Advance Intelligence functions and ask questions, please schedule a call using the link here.
How do I start using Advance Intelligence?
You will need to subscribe to Advance Intelligence from the Tokeet AppStore to start using the feature. See more on subscribing and payments in our article here.
As always, we're here to help. Please feel free to email us with any questions.