What is Duve?
Duve is a holistic guest experience management platform.
Duve provides hospitality experts with a unified guest management solution, covering the entire digital guest journey from contactless check-in, through a branded guest app, an omnichannel communication hub, and an eCommerce/upselling platform offering the right service to the right guest at the right time.
Find out more about Duve in our blog post.
Features and Benefits of this integration are:
Contactless Check-in and Checkout
White-label, no-download guest app
Communication hub with built-in SMS and WhatsApp integration
Upselling and eCommerce platform - with both 1st-party and 3rd-party upsells
Personalization and translation engine
Mobile key and smart lock integration
Detailed analytics
Connecting Duve to AdvanceCM/Tokeet
In order to connect Tokeet to your Duve account, go to Account Settings -> Connect & Sync
Then, add Tokeet as a Source.
Now, log into your Tokeet account and you’re good to go!
What data Duve syncs from Tokeet:
Property: | Reservation: |
|---|---|
External ID | Status |
Name | External ID |
Street | Property ID |
City | Start date |
Postal Code | End date |
State | Guest first name |
Currency | Guest last name |
Wifi code | Guest email |
Apartment code | Guest phone |
Building code | Guest pms ID |
Tags | PMS external id (Airbnb/other) |
Location (lat/long) | Number of adults |
Number of bedrooms | Number of children |
Number of bathrooms | Extra charges |
Max number of guests | Rent price |
Minimum check-in time | Paid amount |
Maximum check-out time | Booking date |
Host email | Comments |
What data Duve pushes back to Tokeet:
Orders (no item code required)
Custom products
Early check in
Late check out
Stay payment
Additional hold
Check out payment
Refunds/Cancels
Estimated check in time
Estimated check out time