Unified inbox

Manage messages from email, SMS, WhatsApp and more in one inbox.
Receive and respond to booking inquiries without switching apps.

All messages in one

All messages in one

Keep emails, SMS, WhatsApp, Facebook, Instagram, and OTA messages in a single inbox-no more switching apps.

Never miss a message

Never miss a message

Communicate directly with OTA guests and use quick replies and templates to respond fast-keeping every conversation organized and easy to manage.

Smart replies

Smart replies

Let Advance Intelligence handle routine inquiries and automate messages like booking confirmations and check-ins.

Screenshot of the unified inbox interface in AdvanceCM showing centralized guest messages from platforms like Airbnb and Booking.com, with options for responding, managing inquiries, and tracking statuses in a single dashboard.

Direct OTA messaging

Communicate directly with guests from platforms like Airbnb and Booking.com. Keep all your conversations organized, ensuring you never miss an important message from any of your Online Travel Agencies (OTAs).

Automation setup interface in AdvanceCM displaying event triggers such as 'Booking Cancelled,' 'Invoice Created,' and 'Guest Updated,' with corresponding actions for automating tasks like smart device code generation and card status updates.

Automated messaging

Create custom message templates for common communications like welcome messages, booking confirmations, and check-out instructions. Schedule them to be sent automatically.

AI-powered messaging interface in AdvanceCM showing a personalized booking confirmation message, with options to edit, add quotes, and send automated responses.

AI assistant

Handle routine guest inquiries and provide quick responses with our Al-powered assistant. It learns from your interactions to offer personalized replies, saving you time.

File upload interface in AdvanceCM allowing users to drag and drop or browse files, with a size limit of 10 MB per file.

Message attachments

Send images, PDFs, and other attachments directly through the messaging platform. Share house manuals, maps or special instructions.

Message template selection interface in AdvanceCM showing predefined options like booking confirmation, deposit request, and check-in welcome for quick communication.

Customizable quick replies

Create and save templates for frequently asked questions or common responses. Reply to guest inquiries quickly using these templates.

Screenshot of guest communication interface in AdvanceCM showing a personalized check-in message being drafted for a guest, with booking details and property information displayed.

Smart reply suggestions

Al analyzes guest inquiries and suggests appropriate responses. It learns from your past interactions to provide personalized and relevant reply options. This helps you reply quickly and accurately.

Discover more exciting features

Discover how AdvanceCM can streamline and elevate your short-term rental management with its all-in-one AI-powered platform.

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