Advance Help Center

• Getting Started
  • User Onboarding Quick Steps
• Reviews
  • Reviews Overview
  • Reviews List View
  • Reviews Automation
  • Reviews to Write- Bookings List View
  • Reviews Dashboard
  • AI Review Insights Overview
• Integrations
  • Zapier Integration
    • AdvanceCM Integration with Zapier
  • Connecting ChargeAutomation to AdvanceCM
  • Connecting Check-in Scan to AdvanceCM
  • Connecting Chekin to AdvanceCM
  • How to create Zap using AdvanceCM Autopilot feature?
  • Connecting Touch Stay to AdvanceCM
  • Connecting KeyNinja to AdvanceCM
  • Connecting E-Visitor to AdvanceCM
  • Connecting Operto to AdvanceCM
  • Connecting Lula.Cleaning to AdvanceCM
  • Connecting Jervis Systems to AdvanceCM
  • Connecting Cleanster.com to AdvanceCM
  • Connecting MovingLake to AdvanceCM
  • Connecting Opiniion to AdvanceCM
  • Connecting Doinn to AdvanceCM
  • Connecting PriceLabs to AdvanceCM
  • Connecting Truvi to AdvanceCM
  • Connecting Turbosuite to AdvanceCM
  • Connecting Paraspot to AdvanceCM
  • Connecting Slack to AdvanceCM
  • Connecting Aipex to AdvanceCM
  • Integrations Overview
  • Connecting InsuraGuest to AdvanceCM
  • Connecting Minut to AdvanceCM
  • Connecting Duve to AdvanceCM
  • How do I connect to MailChimp?
  • Connecting Dropbox to AdvanceCM
  • Connecting Yada to AdvanceCM
  • Connecting Operto Teams to AdvanceCM
  • Connecting Wheelhouse to AdvanceCM
  • Connecting Boostly to AdvanceCM
  • How does the Mailchimp integration work?
  • Connecting Turno to AdvanceCM
  • Connecting Alertify to AdvanceCM
  • Connecting GuestFlow to AdvanceCM
  • Connecting StayFi to AdvanceCM
  • Connecting Safely to AdvanceCM
  • Connecting HKeeper to AdvanceCM
  • Connecting Beyond to AdvanceCM
  • Quickbooks integration with AdvanceCM
  • BetterSTR Integration with AdvanceCM
  • Connecting Holded.com to AdvanceCM
  • Get Clearing integration with AdvanceCM
  • Connecting HelloShift to AdvanceCM
  • Connecting Staido with AdvanceCM
  • Trustd Integration with AdvanceCM
• User Settings & Logins
  • Account Info Preferences
  • User Type and Permissions Overview
  • User Settings Overview
  • Multi-Factor Authentication (MFA) Overview
  • Account Info Overview
  • Reset Password
  • Adding Payment Gateways using MFA
• Rental Settings
  • Multi Unit rental relationship
    • What is difference between Main Unit Rental and Sub Unit Rental?
    • Major Differences between Multi-Unit Rental and Parent Child Rental Relationship
    • How does the Multi-Unit feature works?
    • Automatic Compaction for Multi-Unit Rentals
  • How does the Parent Child Rental feature works?
  • How Do I Add and Update Rentals?
  • Rentals Overview
  • How Do I Create a Custom AdvanceCM Email Address?
  • Linking Rentals Together
  • How Do I Add Fees to my Rental?
  • How do I delete rentals?
  • How Do I Change My Rental Currency?
• Calendars
  • Import External Calendar
  • Standard Calendar
  • Multi Calendar Overview
  • Hold Events Overview
  • Planning Calendar
  • Agenda Calendar
• Inquiries and Bookings
  • How to Send Quotes
  • How Do I Delete an Inquiry
  • Messages Feed
  • Inquiry Inbox Overview
  • Inquiry Overview
  • Guests Overview
• Widgets
  • Add the Interstitial Widget to a Site
  • Inquiry Widget Advanced Configuration
  • Search Widget Advanced Configuration
  • Add the Search Widget to a Site
  • Add the Calendar Widget to a site
  • Add the Booking Widget to a Site
  • Booking Widget Advanced Configuration
  • Add the Inquiry Widget to a site
• Subscription & Billing
  • Billing Info Overview
• Websites
  • Guest Portal Overview
  • Custom Domains With AdvanceCM Websites
  • Booking Engines
  • Custom Domains With AdvanceCM Guest Portal
  • Creating a website with Website Builder
  • Securing your Custom Domains
  • Website Analytics and Tracking
• Operations
  • Tasks
    • My Tasks Overview
    • Tasks List View Overview
    • Tasks Calendar
  • Vendor Web Application
  • Vendor List View
  • Inventories Overview
  • Incidents Overview
• FAQs
  • Multi-Unit Rentals Relationship FAQs
  • Parent- Child Rentals Relationship FAQs
  • Reviews FAQs
  • Advance Intelligence FAQs
  • General FAQs
  • Channels FAQs
  • Smart Devices FAQs
  • MFA FAQs
  • Automations/Autopilots FAQs
  • Messaging Apps FAQs
• Autopilots
  • Tasks Autopilot Wizard Overview
  • Guest Autopilot Wizard Overview
  • Extras Autopilot Wizard Overview
  • Reviews Autopilot Wizard Overview
  • Rates Autopilot Wizard Overview
  • Messages Autopilot Wizard Overview
  • Inventories Autopilot Wizard
  • Expenses Autopilot Wizard Overview
  • Locks Autopilot Wizard Overview
  • Charges Autopilot Wizard Overview
  • Invoices Autopilot Wizard Overview
  • Autopilot Wizard Overview
  • Bookings Autopilot Wizard Overview
  • Documents Autopilot Wizard Overview
  • Credit Card Autopilot Wizard Overview
  • Security Deposit.Autopilot Wizard Overview
  • Incidents Autopilot Wizard Overview
• Rate Management
  • My Rates are Too High on Booking.com
  • What is a Rate Category?
  • My Rates are Too Low on Booking.com
  • Pushing Rates to API Channels
  • How to Set Up Distinct Rates for Channels
  • How to Set Day-Specific Pricing
  • Changing the Max Guests value on Booking.com
  • What is a Dynamic Rate?
  • Changing the additional guest fee on Booking.com
  • What is a Standard Rate?
  • Rates Overview
  • Rate Determination Algorithm
  • Troubleshooting Rates
  • What is a Base Rate?
• Settings
  • Payment Gateways
    • Booking.com and Expedia payment details
    • How to connect with Stripe Payment gateway?
    • How to connect with Peach Payment gateway
    • How to connect with Paypal Advance?
  • Data Feeds
  • Payments Overview
  • Data Feeds Overview
  • Payment Rules Overview
  • File Cabinets Overview
  • Email Options
  • Branding Info Overview
  • Shared Content Overview
  • Stealth Overview
  • AdvanceCM Data Dictionary
  • Custom Codes Overview
  • Templates Overview
  • Web onboarding Flow for AdvanceCM users
• Smart Devices
  • Smart Devices Setup
  • Smart Devices General Settings
  • Smart Devices Overview
• Channel Manager
  • iCal Connections
    • Connecting iCal Channels
    • Export your AdvanceCM calendar to Holidaylettings
    • Connecting to Flipkey/Tripadvisor with AdvanceCM
    • What if my channel is not listed in AdvanceCM?
    • Connecting to Homeaway/VRBO with AdvanceCM
  • Airbnb
    • Airbnb Quality Dashboard
    • How to apply 20% discount promotions in Airbnb Bookings
    • Airbnb Price Settings
    • How Do I Disconnect my Airbnb Listing or Account from AdvanceCM?
    • Airbnb Host Alteration
    • Airbnb Guest Alteration
    • Creating Listings in Airbnb
    • Requirements for an Airbnb Rental
    • Connecting to Airbnb API
    • Airbnb 2-way API Sync
    • Connecting to Airbnb via iCal
    • Airbnb Opportunities, Reviews & Notifications
    • How to Rank Higher on AirBnB
    • Airbnb API FAQ
    • How do I refresh my Airbnb property list?
    • Creating an AirBnB Password
    • Airbnb Booking Settings
  • Agoda
    • Connecting Agoda with AdvanceCM
  • Expedia
    • How to connect Expedia Messaging with AdvanceCM
    • Connecting Expedia with AdvanceCM
  • Rentals United
    • Connecting Rentals United to AdvanceCM
  • Tiket
    • Connecting Tiket to AdvanceCM
  • Google Vacation Rentals
    • Google Vacation Rentals FAQs
    • Connecting to Google's Vacation Rental platform
    • Google Vacation Homes - Fixing Rental Errors
  • Booking.com
    • How to edit listing for Booking.com inside ACM
    • How to add listing for Booking.com inside ACM
    • Connect to AdvanceCM via the Booking.com Extranet
    • Pushing rates to Booking.com
    • Booking.com Rates and Additional Guest Pricing
    • Sending Booking.com messages with AdvanceCM
    • AdvanceCM And Booking.com Best Practices
  • HVMI
    • Marriot Discounts
    • How Marriott handles Booking Fees
    • Connecting HVMI to AdvanceCM
    • HVMI Requirements and FAQ
  • VRBO
    • VRBO Bed Syncing
    • Setting Rates and Fees in AdvanceCM for Vrbo
    • VRBO FAQs
    • Activating AdvanceCM Rentals on VRBO
    • Connecting Vrbo to AdvanceCM
  • Trip.com
    • Connecting Trip.com to AdvanceCM
  • Holidu
    • Holidu API Requirements and FAQ
    • Connecting Holidu to AdvanceCM
  • Channels Overview
  • Adding Custom Channels
  • Adding Commissions for Channels
  • How to connect Hopper Channel with AdvanceCM?
• Documents
  • Documents Templates
  • How to create Documents?
  • Documents Preferences
• Finances
  • Expenses
    • Importing Expenses
    • Expenses Overview
    • Expense Settings
  • Invoices
    • Invoice Overview
    • Invoice Templates
  • Charges Overview
  • Extras Overview
  • Booking Formula Overview
  • Discounts Overview
  • How to setup Security Deposits?
• Messaging Apps
  • Messaging Apps Logs Overview
  • AdvanceCM Unified Inbox
  • Messaging App- Gmail
  • Messaging App - WhatsApp
  • Messaging App- SMS
  • Messaging App - Facebook
  • Messaging App -Instagram
  • How to add Custom Phone Number?
• Advance Intelligence
  • AI generated Incidents & Task Approval Workflow
  • AI based Search
  • AI driven Actions
  • Activating Advance Intelligence
  • Advance Intelligence Rental Information
  • Advance Intelligence Credit Recharge
  • Advance Intelligence Ignore List
  • Advance Intelligence Settings
  • Advance Intelligence Introduction & Benefits
  • Advance Intelligence Knowledgebase
  • AI Scheduling Feature
  • AI based Rental Image Enhancer
• Overview
  • AdvanceCM Multi Language Support
  • Push Rates & Availability
  • Dashboard Overview
  • Inventory Search Overview
  • Cost Estimator Overview
• Automations
  • Rates Automation
    • LOS Discount Automation
    • Group Rates
    • Gap Night Automation
    • Last Minute Automations
    • Channel Adjustments
    • Discount Codes Automation Overview
    • Rates Automation Overview
    • Min Night Stay Automation
  • Expense Automation
  • Documents Automation
  • Task Automation
  • Time Based Triggers
  • Invoice Automations
  • Booking Automation Overview
  • Automations Overview
  • Message Automation Overview
• AdvanceCM Mobile App
  • AdvanceCM Mobile App: Discounts Module
  • Onboarding flow in Mobile App
  • AdvanceCM Mobile App: Rentals Module
  • AdvanceCM Mobile App: Inquiries Module
  • AdvanceCM Mobile App: Inventories Module
  • AdvanceCM Mobile App: Extras Module
  • AdvanceCM Mobile App: Invoices Module
  • AdvanceCM Mobile App: Tasks Module
  • AdvanceCM Mobile App: Vendors Module
  • AdvanceCM Mobile App: Charges Module
  • AdvanceCM Mobile App: Incidents Module
  • AdvanceCM Mobile App: Expenses Module
  • AdvanceCM Mobile App: Calendars Module
  • AdvanceCM Mobile App: Dashboard
  • AdvanceCM Mobile App: Messages Module
  • AdvanceCM Mobile App: Guests Module
  • AdvanceCM Mobile App: Autopilot Module
• Power Reporting
  • Power Reporting Dashboard/Control Center
  • Power Reporting: Average Booking Length
  • Power Reporting Revenue Report
  • Power Reporting: Nights Created
  • Power Reporting: Nights Filled Report
  • Power Reporting: Channel Nights
  • Power Reporting: Advance Booking Days
  • Power Reporting: Occupancy Rates Report
  • Power Reporting: Bookings Created
  • Power Reporting: Invoices
  • Power Reporting: Bookings Cancelled
  • Power Reporting: Average Price Per Night Report
  • Power Reporting: Recipients
  • Power Reporting: Channel Revenue Report
  • Power Reporting: Nights Cancelled
  • Power Reporting: Money Paid Over Time
  • Power Reporting: Commission Strategies
  • Power Reporting FAQs
  • Power Reporting: Nights Booked Ahead
  • Power Reporting: Average Booking Price Report
  • Power Reporting: Scheduled Statements
  • Power Reporting: Revenue Generated Report
  • Power Reporting: Statements
  • Power Reporting: Guests Hosted Report
  • Power Reporting: Payments