A multi-unit short-term rental refers to a property with multiple rental units, each available for short-term stays on platforms like Airbnb, Vrbo, or direct bookings.

This setup is ideal when a single listing/property contains multiple units. Only one main unit listing appears on booking channels, but it holds multiple sub-units. This configuration is managed in the rentals module. AdvanceCM manages availability automatically in the background.

Example:

A property manager can create a single main listing for a building with multiple available sub-units.

Visibility

• Only one listing is displayed on platforms like Airbnb, Booking.com, and Expedia, regardless of the number of available units.

• Guests can book multiple units under the same listing as long as inventory allows.

Booking Logic

• As sub-units are booked, inventory is deducted.

• Once all sub-units are occupied, the main unit listing will appear as fully booked.

Rates Management

• Rates apply to all sub-unit rentals linked to the main unit.

• Sub-units cannot have independent rates or push rates to channels.

Creating a Multi-Unit Relationship

Method 1: Convert Existing Rentals into a Multi-Unit

1. Go to the Rentals Module.

2. Click the Actions button in the Rentals List View.

3. Select Multi-Unit from the dropdown.

   

4. In the popup, choose the Main Unit rental and select one or more Sub-Units.

   

5. Click Save to confirm.

After setting up a Multi-Unit relationship, "Multi" and "Sub" banners will appear on the respective rentals.

Method 2: Add a Multi-Unit Rental from Scratch

1. In the Rentals Module, click Add Rental in the Rentals List View.

2. Select Add Multi-Unit from the dropdown.

   

3. Choose one of the following options:

   • Create New Rental: Set up a new rental and use the Add Unit option to create sub-units, which will automatically form a Multi-Unit relationship.

     

   • Connect Existing Rental: Select an existing rental and use the Add Unit option to assign sub-units, forming a Multi-Unit relationship.

     

Auto-Assign Reservations: Bookings will be automatically assigned to sub-units upon creation.

Managing Multi-Unit Rentals in AdvanceCM

Rentals Module

• A "Multi" label appears on the Main Unit, while "Sub" labels appear on sub-units.

• Sub-units can be expanded or collapsed using the arrow next to the Main Unit name.

  

Calendar Module

• The Multi-Unit structure is visible in the Multi-Calendar view, where sub-units are grouped under the main listing.

• Sub-units can be expanded or collapsed using the arrow next to the Main Unit name.

  

Multi-Unit Settings

• Found in the Main Unit rental overlay.

• You can add sub-units directly from this screen.

  

• Assign booking priority using the Priority Field (higher priority numbers are assigned first).
  
  Priority Field: The priority field determines the order in which bookings are assigned to sub-units. Since bookings cannot be made directly for the Main Unit, AdvanceCM automatically assigns them to sub-units based on priority. The sub-unit with the highest priority number is selected first.

  For example, if there are two sub-units with priorities 1 and 2, the system will assign the first booking to the sub-unit with priority 2.
  

• Use the Status Toggle to activate/deactivate sub-units.
  
  Status Toggle: When enabled, the sub-unit is active and available for bookings. If disabled, the sub-unit is unavailable for bookings but will still appear as disabled on the Multi Calendar.
  

  

Auto-Assign Reservations: This setting ensures that bookings are automatically assigned to available sub-units when they are created.

Copying Main Unit Information to Sub-Units

1. Open the Main Unit rental overlay and make changes.

2. Click Save (a popup will appear).

3. Click Yes, Proceed.

   

4. Select which sub-units should receive the updates that were made to the main unit and click Save.

   

Multi-Unit Rates & Automations

• Rates can be set for the Main Unit but not for sub-units. If a user attempts to create a rate for a sub-unit, the options for standard and dynamic rates will appear disabled on the Calendar.

  

• Sub-units cannot have independent rate settings or use automation tools like:

  • Channel Adjustments

  • Group Rates

  • Last-Minute Stay Adjustments

  • Gap Night Pricing

  • Minimum Night Stay

Note: Sub-units will not appear in rental dropdowns for rate adjustments.

Removing a Multi-Unit Relationship

1. Locate the Main Unit or a Sub-Unit in the Rentals List.

2. Click the three-dot menu next to the rental.

3. Select Edit Multi-Unit from the dropdown.

   

4. In the overlay, uncheck the sub-units and click Save.

   

As always, please contact us with questions any time.  We're happy to help.